Privacy Policy

Preamble

This Privacy Policy outlines how Esse Clearing Ltd (“we”, “our”, or “us”) collects, uses, maintains, and discloses information collected from users (“you” or “your”) of the https://www.esseclearing.com website (“Site”). This Privacy Policy applies to the Site and all products and services offered by Esse Clearing Ltd.

1. Information We Collect

We may collect personal identification information from users in various ways, including, but not limited to, when users visit our Site, register on the Site, subscribe to the newsletter, respond to a survey, fill out a form, or in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, or other information.

2. How We Use Collected Information

We may collect and use users’ personal information for the following purposes:

• To improve customer service: the information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.
• To improve our Site: We may use feedback you provide to improve our products and services.
• To send periodic emails: We may use the email address to send users information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/ or other requests. If users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

4. Sharing Your Personal Information

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

5. Changes to This Privacy Policy

Esse Clearing Ltd has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

6. Comments

At Esse Clearing Ltd, when visitors leave comments on our site, we collect the data provided in the comments form, along with the visitor’s IP address and browser user agent string. This information is collected to aid in spam detection and ensure the security of our website.

Additionally, an anonymized string created from your email address (known as a hash) may be provided to the Gravatar service to determine if you are using it. The Gravatar service’s privacy policy can be found at Gravatar Privacy Policy. After your comment is approved, your profile picture will be visible to the public in the context of your comment.

7. Media

If you choose to upload images to the Esse Clearing Ltd website, we advise against uploading images that contain embedded location data (EXIF GPS). Visitors to the website may download and extract any location data from images posted on the website.

8. Your Acceptance of These Terms

By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

9. Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

Esse Clearing Ltd
Plot No. 2652 Linda Road,

P.O. Box 61160
Livingstone, Zambia
Email: info@esseclearing.com
Phone: +260 213 322553, +260 977 849697

This Privacy Policy was last updated on [13 – 03 – 2024]