FAQs

Frequently Asked Questions

Your questions answered

Before you contact us to ask a question, we advise you to check this list first. You may find the answer to your question.

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How do you ensure your clients are kept abreast of industry news and developments?

By subscription to our newsletter https://www.esseclearing.com/subscribe, Facebook page https://www.facebook.com/ESSECLtd/ and news section on our website.

For airfreight, what charges must I know?

Besides the airfreight charge paid to the airline/agent, there will be terminal/ handling fees and possible Storage charges.

What other charges must I know?

Asycuda Fee, Permits and Licences Fee, Zambia Bureau of Standards (ZABS) testing and sampling fees, Advance Income Tax (AIT). And if you are importing motor vehicles – Carbon Tax, Motor Vehicle Fee, and Motor Vehicle Surcharge tax (if the vehicle is over 5yrs).

What taxes are applicable in Zambia?

These depend on the commodity you import and may include Customs Duty, Import V.A.T, Excise Duty, and Surcharge Tax (Selected Goods Surcharge – SGS). Contact us with details and we will advise.

What documents will you require from me for imports/exports?

(1). Commercial Invoice (2). Freight/ Transport and/ or Insurance invoice – if not included on the Commercial Invoice,(3). Packing List (4). Road Consignment Note (5). Load manifest i.e., Customs Road Freight Manifest/ Air Way Bill/ Bill of Lading/Rail Consignment Note (6). Export Declarations/Transit declarations i.e. SAD500 (7). Proof of Eligibility of rebate/remission of import taxes i.e SADC/ COMESA / EUR Certificates/ rebate confirmation certificates or any supporting documents (8). Import/Export permits/Licences (9). Police Report Clearance/ JEVIC/ VERIDOT (Vehicles clearance) (10). Any other documents relevant to the transaction.

What type of clients/customers do you serve?

There is no client big or small to us. Our clientele includes the tourism sector, civil engineering and construction companies, manufacturing, agriculture, general transporters and individuals.

Can you serve me at other borders where you are not physically found?

Yes, through outsourced third parties.

At which border(s) are you physically found?

Chirundu, Katima Mulilo, Kazungula, Kenneth Kaunda Int’l Airport, Livingstone (HQ), Nakonde and Victoria Falls.

What other services will you offer me?

Import/Export Permit application (VET, Plant, Agri-business, Temporal Import Permit [TIP] and Ministry of Health Import Clearance Certificate [MOH]).

What services do you offer?

We offer Customs Clearing services (Final clearing ONLY).

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